29 April 2022

Workforce Insights Report: Building agility with a contingent workforce

We’re pleased to launch our latest Workforce Insights Report, which shows that the Contingent Workforce will play an even more critical role for businesses moving forward on the back of the Covid-19 pandemic.

Over 1,000 employers from 12 markets across the APAC region were surveyed for our report, and provided their opinion about Contingent Workforce. These included Australia, China, India, Indonesia, Hong Kong, Malaysia, New Zealand, Singapore, South Korea, Taiwan, Thailand and Vietnam.

You can download the full report here, which highlights the trends and adoption of a contingent workforce during and after the effects of the pandemic.

Key Takeaways

  • The effects of the pandemic and technological forces are reshaping business models and the nature of work across APAC. The speed of these changes, alongside economic uncertainty as supply and demand fluctuates, has encouraged companies of all sizes to rethink their traditional workforce strategies and embrace fresh hiring approaches to stay competitive.
  • A Contingent Workforce is already an important part of workforce strategies in APAC, with over 50% of all companies across the region surveyed saying they turn to it when experiencing a headcount shortage.
  • This trend is accelerating, with around 25% of companies across APAC who are already using a contingent workforce, saying they plan to expand on this over the next two years. Almost half of all companies surveyed are currently turning to a contingent workforce for up to 10% of their workforce, and are also planning to continue to expand their contingent workforce to 15% and above in the next two years.

Recruitment agencies bring speed and efficiency to the talent acquisition process and free up companies’ Human Resources and other internal teams to focus on their core competencies, leaving the specialist recruiters to do what they do best.

The Contingent Workforce forms a core part of the fast-growing Gig Economy that continues to reshape the world of work. Many contingent workers are now highly skilled in specialised areas, where they are increasingly seen by businesses as part of the mainstream workforce, and not secondary to full-timers. Our survey reports that Asia Pacific companies are most likely to offer the same or better rewards to attract the right talent for long-term assignments.

The survey findings clearly show that the contingent workforce will play an even more critical role for businesses moving forward, and that to succeed in this fast-evolving landscape, companies need to be ready to adapt quickly and have a robust Contingent Workforce strategy in place.

Download the full report here.


PERSOLKELLY is one of Australia and New Zealand’s leading staffing and recruitment providers. If you’re looking for work, explore our jobs, or register your details, search and apply for jobs on GO, available free from your App store. If you’re looking for staff, get in touch with us to find out how we can support your business with great people.